FAQ

Frequently Asked Questions (FAQ)

1. What is Synkel Herbs?
Synkel Herbs is a wellness-focused herbal brand offering premium-quality, organic herbs and blends that support natural healing and holistic wellness. Every product is crafted with care, tradition, and sustainability in mind.

2. Are your products organic?
Yes! All Synkel Herbs products are 100% certified organic. We believe in purity, sustainability, and transparency, and we ensure that our herbs are free from synthetic pesticides, herbicides, and additives.

3. How should I use Synkel Herbs products?
Each product includes specific usage instructions. Many of our herbs can be used for teas, infusions, tinctures, culinary use, or topical applications. Always follow the guidance on the label or consult a qualified herbalist.

4. Do your herbs treat or cure medical conditions?
No. Our herbs are not intended to diagnose, treat, cure, or prevent any disease. For any medical conditions, always consult a qualified healthcare provider before using herbal products.

5. How should I store Synkel Herbs?
To maintain freshness and potency, store herbs in a cool, dry place, away from sunlight. Keep them in their original resealable pouches or transfer to airtight containers.

6. Are your herbs safe for everyone?
Our herbs are wildcrafted, natural and organic, but some may not be suitable for pregnant or nursing individuals, children, or those with specific health conditions. Always consult with a healthcare professional before use.

7. Where do you ship?
We currently ship within the US, only. Shipping rates and times are calculated at checkout. 

8. What’s your return policy?
If your order arrives damaged or defective due to a shipping issue or packaging error on our part, we will offer a replacement at no additional cost to you.

9. How can I contact Synkel Herbs?
Reach us anytime at info@synkelherbs.com. You can also visit our website at www.synkelherbs.com for product information, updates, and support.