FAQ

Frequently Asked Questions (FAQ) – Synkel Herbs

1. What is Synkel Herbs?
Synkel Herbs is a natural herbal product company dedicated to creating clean, effective, and intentional plant-based solutions. Our line includes Sea Moss gels, herbal teas, tinctures, and botanical blends and more to come—all designed to support the body’s natural balance, vitality, and overall wellness. Every product is rooted in nature, crafted in small batches, and made with minimal, high-quality ingredients.

2. Are your products organic or natural?
Yes. We use wildcrafted, organic, or naturally sourced ingredients wherever possible. All products are free from synthetic pesticides, herbicides, fillers, artificial colors, and unnecessary additives. Our focus is purity, potency, and transparency.

3. How should I use Synkel Herbs products?
Each product has clear usage instructions on its label and product page. Sea Moss gels can be taken by the spoonful, blended into smoothies, or added to recipes. Teas and loose herbs can be steeped for infusions, tinctures taken as directed, and certain blends used topically. Always follow the provided guidance or consult a qualified herbalist.

4. Do your products treat or cure medical conditions?
No. Our products are not intended to diagnose, treat, cure, or prevent any disease. They are formulated to support overall health and wellness. If you have a medical condition or are on medication, we recommend speaking with a qualified healthcare provider before use.

5. How should I store Synkel Herbs products?
Store products in a cool, dry place away from direct sunlight. Sea Moss gels must be refrigerated and used by the date indicated. Loose herbs, teas, and tinctures should be kept in airtight containers to maintain freshness and potency.

6. Are your products safe for everyone?
Our products are natural, but not all herbs are suitable for everyone. Some blends may not be recommended for pregnant or nursing individuals, children, or those with certain health conditions. Always read labels carefully and consult a healthcare professional if unsure.

7. Where do you ship?
We currently ship within the U.S. Shipping rates and delivery times are calculated at checkout.

8. What’s your return policy?
If your order arrives damaged or incorrect due to a packaging or shipping error on our part, we will replace it at no cost to you. Due to the nature of our products, we cannot accept opened or used items for return.

9. How can I contact Synkel Herbs?
Email us at info@synkelherbs.com or visit www.synkelherbs.com for product details, updates, and customer support.