Return Policy

Synkel Herbs Return Policy

At Synkel Herbs, customer satisfaction is important to us. Due to the nature of our herbal wellness products, all sales are final. However, we do accept returns or replacements only under the following condition:

✅ Damaged or Defective Orders

If your order arrives damaged or defective due to a shipping issue or packaging error on our part, we will offer a replacement at no additional cost to you.

📦 How to Request a Return:

1. Contact us within 3 business days of receiving your package.

2. Email us at info@synkelherbs.com with:

   • Your order number

   • Photos of the damaged item(s) and packaging

   • A description of the issue

❌ Returns Not Accepted:

• Products damaged due to customer mishandling

• Opened or used products

• Change of mind or preference

📬 Shipping Responsibility:

For approved returns, Synkel Herbs will cover the cost of return shipping or issue a replacement at our expense.